Reference

lokasi99 Privacy Policy For Your Account

lokasi99 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS for account activity.

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PRIVACY HELP DESK

Get Help With A Privacy Request

A clear support path helps when you need a copy, correction or explanation of your personal data.

Account data request Ask for the personal data linked to your account through the support path after sign-in. We may confirm your phone verification before responding, so a private request is matched to the correct account.
Wallet status question For DANA, OVO, GoPay or QRIS records, share the date, amount reference and status shown in your account. We can separate a payment reference from unrelated account details during the check.
Correction or concern Tell us which detail needs changing or why you are concerned about its use. We will ask for enough account context to assess the request, without requesting your password or one-time security code.
DATA CONTROL DETAILS

What Privacy Controls Mean At lokasi99

Privacy choices work best when each account step has a clear purpose. We keep the policy close to the account and cashier path so you can check how sign-in, wallet matching and…

Account details

We handle details such as your phone number, verification state and account activity to provide account access and respond to support requests. We do not need your password in a privacy message, and you should never include it in a request.

Transaction references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a payment status to your account. We use the reference for checking and reconciliation rather than treating it as a public profile.

Device signals

When you move from login to the mobile lobby, device and session signals can help identify suspicious access or repeated failed attempts. These signals support account protection and are handled under the purposes stated in this policy.

Cookies

Cookies can keep a session active, remember selected page settings and help us understand whether a page loads correctly. Your browser controls can limit cookies, although some account functions may then require another sign-in.

Retention choices

We keep personal data only for the period needed for the stated account, payment, security or legal purpose. If you ask about removal, we assess the record and any reason that requires limited retention before replying.

Request handling

You can ask about access, correction, deletion or the use of your data through account support. We may verify your identity with the account phone step, then explain the action taken or why a lawful exception applies.

Privacy Policy Questions For Indonesia

These answers address the privacy searches we hear most often before account access. Read the full policy for the applicable wording, then use the account support path if your question involves a specific phone verification, wallet reference, cookie setting or data request.

The lokasi99 Privacy Policy covers account details, phone verification, payment references, device and session signals, cookies, retention, disclosures and privacy requests. It explains why each category may be handled and how you can ask for access, correction or removal where the applicable rules allow.

Yes. Privacy Policy handling includes the DANA or QRIS reference and status needed to match account activity. It can also cover OVO, GoPay, bank transfer and virtual account references. Send the relevant date and reference through account support rather than sharing a password.

Phone verification helps connect an account request to the correct account and helps protect access after unusual sign-in activity. We may use the verification state when answering a privacy request, but you should not send the verification code or password in a support message.

You can request a copy of personal data linked to your account through the account support path. Include the account phone number or email and describe the request. We may confirm your identity before responding, so the record is sent to the person who controls the account.

Use account support to name the detail you want corrected or removed and explain why. We assess the request against account, payment, security and legal needs. Some records may need limited retention, and we will explain that outcome instead of removing a required record.

Cookies can preserve a sign-in session and selected settings when you move between account pages on a phone. Browser controls can restrict them, but that may require another login or affect page continuity. The Privacy Policy describes the cookie purposes and your available browser choices.

Access and eligibility depends on local law. Where local law permits, you can use the account support route for privacy questions about login, wallet status or device data. We handle the request under the policy and may ask for account verification before discussing personal records.

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